Inspire loyalty through relationship management
How do you build a large, loyal base of customers? It’s the question on every business owner’s mind. Well, it’s simple. You need to inspire your customers and employees to be committed to you.
The best way to do that is with Watertight Customer Relationship Management, or CRM. With the right CRM strategies, you will attract new clients and keep existing ones coming back for more. Not only that; you’ll gain more productive, effective, happier employees in the process!
Our CRM specialists have the know-how and experience to make CRM work hard for you and your business.
A win-win for your business
A good CRM strategy will help ATTRACT, WIN, NUTURE and RETAIN clients, while automating processes and making life easier for your employees. In other words, it’s a MASSIVE WIN-WIN for your business.
Here at Business Uplift, we understand that every business is different. That’s why we make it a point to get to know your business, your employees and your clients before building a CRM strategy that is tailored to meet your needs. And what’s more, all of our CRM systems are easy to use and easy to maintain.
Our bespoke CRM strategy will allow you to:
Get to know your customers
- Log every interaction your customers have with your business
- Build a unique profile and history for each client
Monitor every aspect of the customer cycle LIVE
- Access real-time knowledge of customer actions: newsletters opened, web forms submitted and products purchased
- Get clear, concise reporting aids
Create automated workflows
- Automate SMS/email notifications to clients
- Engage customers and employees by triggering business-wide workflows
Easily manage customer
- Edit/sort customer details in one central interface
- Easily monitor/control cases, orders, access privileges & subscriptions
What’s in it for your business?
A well-oiled, money-making machine! CRM uses technology to ORGANISE, AUTOMATE and SYNCHRONISE your business processes, leaving you with more time to focus on making your business the best it can be. With CRM, you will:
- Increase quality and efficiency
- Decrease costs
- Support business decisions
- Improve customer attention
Investing in a quality CRM is cheaper in the long run! By organising and automating your business processes, you leave less room for error across the board, saving you time and money. Moreover, with your STAFF less likely to drop the ball, they will have better job satisfaction and you will have lower turnover.
Your CLIENTS will love that your processes are transparent and easy-to-use, not to mention the level of customer service they get! That means, less time dealing with complaints, happier customers and more return business.
Why choose Business Uplift?
We deliver results. That’s why our clients love us and it’s what you can expect from our work. Moreover, we believe that making a fortune shouldn’t have to cost one.
Business Uplift can meet your CRM needs on a pay-as-you-go basis. No expensive retainers are necessary! Simply contact us as and when you need work done and we’ll get right on to it.